Privacy policy

When you schedule an appointment by booking on this website, or buy something in the shop, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Details relating to your appointment or purchase

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) Paypal and Squarespace will also collect payment information from you. You can read their privacy policy at [payment processor privacy policy URL].

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We may email you with messages about your booking, order, or account activity. For example, we may email you to tell you that:

  • Remind you of your appointment or notify of changes

  • You’ve created a customer account, or reset or updated your password

  • You’ve made a purchase or your order has shipped

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

When booking trough “The Couch”, any information you have shared is also accessible by Soft Boy Touch Therapy, as we share the work room and booking system. We both keep your information strictly confidential.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Analytics

This website collects personal information to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website; your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, and timestamps. We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Squarespace

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including: information about your browser, network and device; web pages you visited prior to coming to this website; web pages you view while on this website; your IP address.

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.